Privacy Policy

This privacy policy explains how Oh My Pen and Press (hereby known as ‘the Company,’ ‘we’ or ‘us’) uses and protects any and all information that you provide when you use this website.

We are  committed to ensuring that your privacy is protected. If you are requested to provide information which means you are identifiable when using this website, it will only be used in accordance with this privacy statement.

This policy is effective from 26.05.2018. The policy may occasionally change slightly, therefore please ensure you visit this page to ensure you are still satisfied about how your information is being used.

The following information is typically collected by the Company:
Name, email address, delivery and billing addresses, wedding details, guest lists and addresses, and any other information relevant to a transaction.

What we do with the information we gather
We require this information to fulfil your order and provide you with updates on new products and news by the Company that you may be interested in based on your previous order. Only information relevant to your order is obtained.

Other reasons for information collection are:
- Internal record keeping.
- Follow ups and testimonial requests.

Samples
Please note that a sample of your invitations/on the day stationery/branding will be kept on file for photographing, portfolio and marketing purposes. This includes using them on social media, on our website, in sample packs, for display at wedding fairs and artisan markets and similar events.

We will never use any documents or samples which show your home address or any guest addresses.

If you would prefer that your samples are not used for these purposes, please email us emma@ohmypenandpress.co.uk.

How long we will keep the information we gather
Your information and data will be deleted by the Company for 90 days after the final job completes. This includes any address, guest lists and wording for your stationery and your Dubsado account. All emails will be deleted within 12 months of completion of the job.

Invoices will be kept for 7 years as per tax regulations.

As previously mentioned, samples of your invitations will be kept on file as copyright of Oh My Pen & Press and used in marketing and at wedding fairs and events.

Security
We are committed to ensuring that your information remains private and secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic safeguards.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by following the ‘opt out’ instruction within any such email. Alternatively you can email us to request this.
- We will not sell, distribute or lease your personal information to third parties.
- You may request details of personal information which we hold about you under the Data Protection Act 1998.
- If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. These cookies are essential in order to enable you to move around the website and use its features.

Without these cookies, services such as shopping baskets or paypal billing, cannot be provided.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Get in touch if you have any questions, or to say hi!